salesforce admin/ba
Location: des moines, ia MUST be onsite
Duration: 1 year+
Need LinkedIn
Comm Skills should be good, at least 9/10
Only Locals – don’t ask for non-locals
Salesforce Administration:
· Administer and maintain our Salesforce platform, including user management, security, customization, and data integrity.
· Develop Salesforce solutions to meet business requirements, leveraging declarative tools like Flow.
· Utilize Salesforce’s configuration capabilities, such as creating custom reports, dashboards, workflows, and validation rules.
· Monitor production systems to identify and triage incidents or issues reported. Track incidents through to resolution, ensuring timely updates and communication with stakeholders.
· Configure Salesforce platform to fulfill the User Stories assigned within a sprint.
· Training users on new functionality or features
· Understands and can apply Objects, Fields, Page Layouts, Console Apps, Lightning Pages, Actions, Flows, Roles, Profiles, Permission Sets, Queues, Assignment Rules, Email to Case, Milestones/SLAs, Omni-channel.
Salesforce Business Analyst:
· Collaborate with stakeholders to gather and document business requirements. Translate these requirements into user stories. Document acceptance criteria to ensure developers understand the expected.
· Negotiates detailed requirements with Tech Lead, SF Admins, Developers, Architects, and Product Owners to maximize the value of the configurable platform.
· Follows the architecture and designs of the Solution Architect and enterprise standards.
· Write user stories that follow the structure “as a [role], I want to [action], so that I can [outcome]”
Agile Environment:
• Work within an agile development framework, participating in sprint planning, daily stand-ups, and sprint reviews.
· Prioritize and manage workload effectively to deliver high-quality solutions within sprint timelines.
· Foster a culture of collaboration, transparency, and continuous improvement within the development team.
Qualifications:
· Bachelor’s degree in Computer Science, Information Technology, or a related field.
· A minimum of 4 years of Salesforce Admin experience
• Salesforce Administrator certification
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
· Willingness and ability to learn new technologies and skills to assist where needed.
· Strong management and organization skills
· Strong communication and collaboration skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
· Proven ability to research, analyze, and resolve problem situations using strong judgement and high-level decision-making skills.
· Strong initiative, self-motivation, and ability to work both independently and with others.
· The following skills are a plus but not a necessity for consideration:
- Salesforce Financial Services Cloud, Flosum
